FAQs

Is my payment secure?

All payments are secured by renowned provider "XXX" and your transactions are hence secure.

Why is there oil separation on top of Nut butters?

Oil separation over our Nut butters is a natural process as there are NO emulsifiers or added oils. Simply stir well and use.

Why do your products have low validity?

There are NO preservatives in any of our products and hence have low validity.

Without preservatives, how do your products stay good for longer than ones made at home?

All our Jars are of Glass and sterilized before filling the products. Most of our products are subject to a special canning process which keeps food fresh for longer by eliminating mold and bacteria. However proper care must be taken as soon as you receive the products to keep their freshness intact. Please refer individual product labels for care.

What is the sweetener used in the products?

There is no refined sugar in any of our products.

Date syrup is used as a sweetener in products Fruit Spreads and Tomato ketchup. Organic Jaggery is used in Nut butters. 

Do you use palm oil in the products?

There is no palm oil used in any of our Products.

Pestos and Parsley Garlic butter have olive oil in them.

Colour of the products is slightly different over time. Why?

As there are no artificial colours used, the colour of Products may slightly differ over a period of time due to environmental conditions. Please store Products in shade (cupboard/fridge) as mentioned on the Jars.